Supplying building materials is about more than just securing the order, it’s about nurturing relationships with customers

Supplying building materials is about more than just securing the order, it’s about nurturing relationships with customers

Supplying building materials is about more than just securing the order, it’s about nurturing relationships with customers. This is one of the many reasons that make managers visiting projects invaluable, some other key activities it allows for are:

▫️Ensuring Quality:

Visiting projects and spending time with customers/subcontractors to check and ensure that your materials are being used to spec.

▫️Staying ahead of Material/Supply requirements:

Material/Supply issues can cost you dearly through completely disrupting a customers project and causing them delays and budget issues, pushing them fast towards a competitor.

▫️Improving Morale:

Sales & site teams are proud of their work but doing a job for someone who doesn’t care or appreciate it will make them feel undervalued and uninspired. They appreciate your interest when visiting a project.

Interacting with teams on site also allows you to understand their strengths and weaknesses so you can better utilize the strengths and support the weaknesses.

▫️New Leads:

Word of mouth is the best way to find new, qualified leads for future projects.